Gymproluxe
How EitBiz Revamped Gymproluxe's Fitness App and Boosted Memberships?
40%
Monthly Memberships
within 3 months
35%
App Retention Rate
improvement
4.5★
App Store Rating
up from 2.8
30+
Bugs Eliminated
across iOS & Android
Overview
Gymproluxe is a mobile fitness app designed to empower users on their health journeys with access to personalized fitness and nutrition plans curated by certified professionals. The platform brings together exercise, diet, and accountability into a seamless mobile experience. Before partnering with EitBiz, they faced various functionality challenges that hindered their growth and user satisfaction.
Fitness, Health & Wellness
Mobile App Design & Development
The Challenges
Gymproluxe’s app was facing issues with the payment gateway integration.
In-app purchases were malfunctioning, causing user frustration and a surge in support requests.
Cluttered interfaces and resource-heavy design elements were reducing user retention.
Multiple bugs across iOS and Android, leading to app crashes, data sync errors, and broken communication features.
Persistent performance issues discouraged continued use, leaving Gymproluxe at a critical crossroads.
The Solution
EitBiz adopted an iterative approach to resolve the underlying technical issues, keeping the client in the loop to ensure that changes were made based on need. The following deciphers the project schema for each build.
Robust Payment Gateway Integration
A robust and secure checkout experience was built by integrating the Stripe API and webhooks, allowing effortless subscriptions and in-app purchases. End-to-end encryption, transaction logs, and real-time feedback ensured a secure and transparent payment process. Native bridge modules were used to optimize in-app purchases across iOS and Android. Additional features included:
- Multi-currency support
- Seamless refund handling
- Subscription management
UI/ UX Improvement
We prioritized a simplicity-driven approach and removed the cluttered design elements that were one of the major roadblocks of the design. Our UI/UX experts restructured the app design by prioritizing:
- White space
- Typography
- Color consistency
- Easy-to-follow navigation
- Responsiveness
Bug Fixing and Performance Optimization
The QA team conducted an intensive audit, eliminating over 30 recurring bugs, including fixes to user data syncing, real-time communication lags, and crashes during workout session tracking. Further optimizations included:
- Proactive monitoring tools for anomaly detection
- Optimized API calls and improved data caching for low-network conditions
- Reduced battery consumption through refined background processes
- Improved memory management and error logging
The Technologies
React Native was selected for its cross-platform capabilities, enabling a single codebase to deliver a consistent, high-performance experience on both iOS and Android.
The Result
40% increase in monthly memberships within three months post-revamp
35% improvement in app retention rates
App Store and Play Store ratings improved from 2.8 to 4.5 stars
Elimination of 30+ recurring bugs across iOS and Android
Significantly increased average user session time
Overwhelmingly positive feedback from both users and trainers
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