AI is free!
I mean, it’s pretty obvious that we can now talk to AI and get answers to our questions with just a click!
Sounds great, doesn’t it!
But what’s more exciting is that now you can easily run into Chatbot development without prior technical knowledge!
Yes, you heard it right!
From cost savings and round-the-clock assistance to enhanced customer satisfaction, building your own Chatbot comes with a myriad of benefits!
Did you know?
The Global AI market is expected to reach nearly USD 66.6 billion by 2033. (Source: Market.US).
Thus, it doesn’t make any sense not to think about Chatbot development in 2025!
Before heading to the steps to build an AI chatbot, it’s time to unwrap some of the key aspects.
| Table Of Contents: 1. What Exactly is “AI Chatbot”? 2. What are the Technologies Behind Chatbot Development in 2025? 3. How to Develop Your AI Chatbot in 2025? Final Thoughts |
What Exactly is “AI Chatbot”?
To put it simply, an AI chatbot refers to the computer software that efficiently uses AI technology to chat with humans and answer their queries. Just like our ChatGPT, a user can ask their queries via text or voice, and it will answer them accordingly. But here, the user will be chatting directly to the computer program, not with another human.
Here’s the catch!
If you’re running a business, you can build an AI chatbot to help answer your customers’ queries, send alerts, solve queries, and more. The growth of AI-driven chatbots is so immense that businesses are not missing the queue to leverage the opportunity.
Well, the facts don’t lie!
- Around 47% of companies will use chatbots to offer personalized customer care, while the remaining 40% businesses are planning to deploy virtual assistants. (Source: Market.US)
- The conversion rates in chatbots can go up to 70% which shows their efficiency in customer engagement and drives tangible business results. (Source: Market.US)
- Businesses that are already using chatbots in their operations have experienced a nearly 67% boom in their overall sales. (Source: Market.US)
That’s the true potential of Chatbots!
But have you ever wondered, “Why are some chatbots smarter than others”?
Well, it all boils down to the kind of technology it’s built upon!
Thus, it brings us to our next section- The Technology behind chatbots!
What are the Technologies Behind Chatbot Development in 2025?
Ready to build a fast and efficient chatbot for your business? If so, here are the technologies to consider for your AI chatbot development in 2025!
#1. Natural Language Processing (NLP)
In simple terms, it defines the ability of the chatbot to read and understand what users are saying! The moment you type something or give a command to the chatbot, the NLP system breaks it down into multiple pieces, like words. The technology allows the chatbot to understand each word entered by the user and then give the relevant response.
Furthermore, it can easily understand whether the command given by you is positive or negative. When you’re building a chatbot, try to focus on the best NLP tech to make your product a success.
#2. Machine Learning
Another major tech to incorporate into your chatbot development is “Machine Learning,” which enables your chatbot to learn from data and improve. Let’s say your business has abundant customers’ data like their previous queries, their contact information, and more.
Then, the chatbot will learn from the data from the machine learning technology to improve the way it responds to customers. It automatically updates itself whenever any new customer’s data or information comes in.
#3. Deep Learning
Remembering past conversations might not be easy, not even for a chatbot! However, with the implementation of Deep Learning technology, chatbots can easily understand the context of a conversation. Furthermore, if any customer is asking a series of questions, then the chatbot will remember the past commands given by the user and then give smart answers based on the query.
For example, if you type “How is Apple made”? on any chatbot, then it might give you the answer related to “Apple iPhone”! But if you keep asking questions like;
- What are the Nutritional Benefits of apples?
- Is it good to peel it off before eating?
When you keep asking such questions, then it will provide answers related to the “Fruit”!
#4. Language Language Models (LLMs)
Unlike ML, DL, and NLP mentioned above, LLMs are a kind of artificial intelligence model that provides a human-like response in the conversation. These LLMs help train the AI model to deliver genuine and relevant responses just like you’re talking to a human. Businesses need to understand its importance because when your user is in conversation with a chatbot, the user should feel valued that their queries are understood perfectly and the technology is providing a real-life solution, just like they are talking to a friend.
Now that you understand the tech, it’s time to uncover the steps for chatbot development!
Let’s dive in!
How to Develop Your AI Chatbot in 2025?
Building a chatbot seems like a cakewalk, but it demands attention to detail. Here are the easy steps for chatbot development in 2025!
Step #1: Figure Out the Purpose
Ask yourself- why exactly need a chatbot? Do you want to provide a seamless customer experience? Do you want to provide personalized product recommendations? No matter what kind of purpose you have, you should know the reason for your need. Remember that when you have clear goals, you can make the chatbot development process quick and hassle-free.
Furthermore, depending on your objective, you can easily add or change the features if needed.
Step #2: Set up in Botpress
In the next step, you may need to start building your AI chatbot! Start with setting up Botpress, which is a low-code tool with a drag-and-drop interface so you can build your chatbot even if you have zero coding experience. Furthermore, you can then connect it to AI models like GPT-4 to develop your own chatbot.
All you have to do is simply
- Create an account on Botpress and then choose a hosting option. Start with a cloud-based service.
- Then, create a new project with Botpress. After that, connect GPT-4 with your own API keys.
- Simply buy API credits from GPT-4 and get the APIs from OpenAI’s website.
- In the final step, you will get a simple step-by-step guide from Botpress to connect the API.
Step #3: Design Your Chatbot
Now, in the third step, you may need to use Botpress’s visual flow builder to design your chatbot. Remember that your chatbot should also entice users to ask a query if they have.
Try to create prompt structures to help guide the AI model to get the best response. Furthermore, in Botpress, you can add multiple components like menus and navigation buttons. Also, you can customize the background image, chat bubbles, and font settings to make your chatbot look appealing.
Tip: Make sure you add clear labels for features, pop-ups, and loading icons.
Step #4: Train Your Chatbot
Training your AI model plays an important role in determining the success of your chatbot. Thus, you should teach your AI model about your business, like products, services, FAQs, manuals, blogs, articles, and other core business information. Furthermore, try to create prompts to guide the model with certain words and phrases.
Step #5: Test & Launch Your Chatbot
Here comes the climax! In the final step, when you’re nearly done with chatbot development, it’s time to test it before final deployment. It ensures that the chatbot is working fine and providing relevant responses to the queries. Try to check how easy it is to use the Chatbot and how consistently it performs if multiple users use it at the same time.
Final Thoughts
So, there you have it! That’s a wrap on the complete chatbot development in 2025! It is no secret that more and more businesses are adopting chatbots to streamline their operations and enhance their customer experience. Though you can easily build an AI chatbot with the aforementioned steps, it’s still wise to get professional assistance.
This is where EitBiz comes in! We are a dedicated AI development company that efficiently harnesses the latest technologies and tools to build fast, appealing, and performance-driven chatbots tailored to your needs. With hands-on expeirence and access to the latest tech, we ensure your chatbot development cost is to be kept at minimal while delivering the value your customers love.
For any inquiries, feel free to reach out to us at info@eitbiz.com.
